According to a recent piece in the Irish Independent, some Bank of Ireland customers have been the subject of attempted fraud, receiving emails purporting to come from their bank. The emails, which use the bank’s logo, claim that users could lose access to their online banking accounts if they don’t enter their passwords at a provided link.
If you’re unsure as to whether an email is genuine or not – fraudsters have become very adept at using correct terminology and producing official-looking websites – financial institutions or other organisations should never ask you for your personal details or account passwords in an email. If you receive a similar email you should avoid opening it, clicking on the links or providing information of any kind, as you may fall victim to a scam.
Things to look out for include vague or generic salutations – official emails should use your first and/or last email; incorrect spelling; requests for personal information, including passwords and requests for money.
If you receive an email or file from an unknown sender, don’t open it or download any attachments. If you think you may be the victim of a phishing scam you should consider changing your passwords, contacting your banking institution and An Garda Siochana. Bank of Ireland customers who receive such email can report it to the online banking helpdesk or email [email protected]